To create a customized report you can, either 1) create a customized Standard Report or 2) create a new Custom Report. To create a New Custom Report, follow the instructions below:
- Click New Report to the right of the Custom Reports header.
- Select the option to Start from scratch or choose from one of the standard reports.
- If you selected Start from scratch, you will see a pop-up showing a preview of the fields in the report. If you selected one of the standard reports, click Try this template, which will bring you to the New Custom Report page.
- Follow the directions in the Configuring a Custom Report Knowledge Base.